Privacy Policy

The company with the name “eBlue International Network FZ LLC” (hereinafter “Company”) wants to inform you what kind of personal data we collect through this website, the applications connected to it or by any other means e.g. via email, as well as how we use this information.

1. What and who does this Policy Privacy cover.

The Company is responsible for the processing of personal data collected in the context of providing its services. This Privacy Policy applies to all users, including those who use the Company’s services without having created an account on this website.

2. What kind of personal data do we collect about you.

The Company may collect data concerning you, such as indicative data for your registration on the website or for the execution of the order in the context of purchasing a product. Specifically, the Company collects the following categories of data about you:

Registration Data, i.e. the information you submit to register on our website and create an account. Registration information may include, for example, your first name, last name, email address, country and postal code.
Data for ordering a product, such as indicative identification and contact details, which are necessary to complete the transaction and deliver the product.
Information we collect through tools such as Cookies. These technologies may be used to collect and store information about your use of the Company's services, such as the pages you have visited. For more information, please refer to the Cookies Policy.
We do not collect: Financial information from a payment service provider. In some cases, we may use an unaffiliated payment service to enable you to purchase a product or make payments (“Payment Service”). If you wish to purchase a product or make a payment through a Payment Service, you will be directed to a Payment Service website. Any information you provide to a Payment Service will be subject to the Payment Service’s privacy policy and not to this Privacy Policy. We have no control over, and are not responsible for, any use by a Payment Service of information collected through any Payment Service.

3. For what purposes we use your personal data.

a) To provide you with our services. b) To improve your experience through the Company’s services by providing content that you may find relevant and interesting. c) To provide you with the best service and to answer your questions. d) To protect the rights of the Company. For example, there may be cases in which the Company may use your personal data, including cases where the Company believes in good faith that such processing is necessary to: (i) protect, enforce or defend its legal rights, ( ii ) protect the security, privacy and safety of users, ( iii ) protect the Company, as well as other involved third parties, such as the Company’s suppliers, from fraud or for risk management purposes. e) For purposes of compliance with applicable law, to respond to requests from competent authorities. f) To complete a corporate transformation, such as a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or a portion of the Company’s business, assets or stock (including any bankruptcy or similar proceedings). For example, if the Company is involved in a merger or transfer of all or a substantial portion of its business, the Company may disclose your personal data to the party or parties involved in the transaction as part of such transaction, upon notice to you. g) To send you, with your prior consent, offers, promotions and other commercial communications regarding the Company’s news and activities.

4. How we protect personal data.

The security of your data is a priority for us. To this end, the Company has implemented appropriate technical and organizational measures aimed at protecting your personal data from loss, theft and unauthorized use, disclosure or modification, as well as from any unlawful processing.

5. Who can access in your personal data.

For the best possible fulfillment of the processing purposes, your personal data is collected and processed exclusively by specially authorized personnel of our Company, who are bound by confidentiality clauses, as well as by our authorized partners. Your data may be transmitted to police authorities and any other administrative, judicial or public authority or generally to any legal or natural person to whom the Company may, based on law or court decision, have a relevant obligation or right to disclose such data.

6. On what legal basis we process your personal data.

The processing of your personal data is necessary to provide the requested services and, in some cases, such as for ordering and delivering a product, the collection of your data is obligatory, because otherwise the Company’s services could not be provided. The processing may also be necessary for the purposes of the Company’s legitimate interests or for compliance with legal obligations.

7. Who can access your personal data.

The Company may disclose your personal data to the following recipients under specific conditions, namely:

To collaborating companies that support and manage the website.
To companies with which we collaborate to fulfill the above purposes.
To any other administrative, judicial or public authority to which there is a relevant obligation to disclose the above data. The Company has taken all necessary measures so that its staff and associates are specifically authorized to process your personal data for the above purposes. In any case, our staff and external associates are fully bound by the confidentiality and secrecy clauses provided for in the relevant legislation.

8. How long do we keep your personal data?

Your personal data is kept for as long as is necessary to fulfil each processing purpose. After this purpose has been fulfilled, your personal data will be deleted, unless it is required to be retained under the applicable legal framework or for purposes related to the establishment, exercise or defense of legal claims.

9. Which are your rights regarding your personal data.

In any case, we would like to inform you that, in accordance with applicable law, you may exercise the following rights, provided that the necessary conditions are met:

The right of access to your personal data (commonly known as a “data subject access request”), which enables you to obtain a copy of the personal data we hold about you and to check that we are processing it lawfully.
The right to rectify the personal data we hold about you, which enables you to correct any incomplete or inaccurate data. We may need to verify the accuracy of new data you provide to us.
The right to erase your personal data, which enables you to ask us to erase or remove personal data we process about you, when there is no legitimate reason for us to continue processing it. You also have the right to ask us to erase or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with the law. Please note, however, that we may not always be able to comply with your request for erasure for specific legal reasons, which will be communicated to you, where applicable, at the time of your request.
The right to object to the processing of your personal data where we are relying on a legitimate interest (or the legitimate interest of a third party) and there is something about your particular situation that makes you want to object to the processing on that ground as you believe it impacts on your fundamental rights and freedoms. You also have the right to object when we process your personal data for marketing purposes.
The right to restrict the processing of your personal data, which allows you to ask us to suspend the processing of your personal data in the following cases: (a) if you want us to verify the accuracy of the data, (b) if our use of the data is unlawful, but you do not want us to delete it, (c) if you want us to retain the data even if we no longer need it, as you need it to establish, exercise or defend legal claims, or (d) if you object to our use of your data, but we need to verify whether we have compelling legitimate grounds for using it.
The right to transfer your personal data to you or to a third party. We will provide you, or a third party you have chosen, with your personal data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information for which you have initially provided us with consent to use it or where we have used the information to fulfil a contract with you.
The right to withdraw consent at any time where we rely on your consent to process your personal data. This will, however, not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services. You can exercise any of your aforementioned rights by submitting a written request to our Company. You can expect a response to such a request within one (1) month of receipt by the Company and in any case within two (2) months, depending on the complexity of your request or the volume of requests we receive.

10. Updates in the present privacy policy.

This Policy is updated whenever necessary. If there are significant changes to our Policy, we will amend the relevant text accordingly before these changes come into effect and we will make every effort to inform you by any appropriate means. We recommend that you read this Privacy Policy from time to time, so that you remain informed about the processing of your personal data by the Company.

11. How can I communicate with you as far as the processing of my personal data.

For any question, clarification or request regarding the processing of your personal data, please
contact our Company’s Data Protection Officer at the following contact details:
• Via e-mail: eblueinternationalnetwork@gmail.com

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